Retail Stores
Designing the retail experience
Retail design has evolved far beyond simply creating spaces for shopping. It is the art of setting a stage where guests can experience the brand they have read about, heard about from close friends, and seen on tv, social media, the internet. A brand is one of the retailer’s most important assets. Whether it’s for one site or one hundred, it is the physical manifestation of the owner’s vision, where every component sends a clear and consistent message.
Retail experiences bring your brand to life in ways that can never happen online. They immerse your customers in real spaces that create memorable, sensory experiences and weave the customer’s aspirations with your brand’s values and promise.
We diligently research location, materials, and consumer trends to inspire ideas that are distilled, then blended to create compelling designs, always in collaboration with client, architect, designers, engineers, and project managers. Above all, we respect our clients; their experience, their business acumen, and their concerns around budget and scheduling.
Our work crosses into every retail market segment—banking, specialty retail, grocery, auto dealers, service station, rental car, discount, apparel, department store, restaurant, and airport retail. And we have specialists within each retail type who know the business inside and out.
Successful prototype design, retail development, and roll-out programs maintain the integrity of the brand across multiple locations through the universal application of standards, design concepts, and deliverables, no matter where a project is located. Our solid relationships with local jurisdictions through our network of 400 offices and our streamlined design and delivery processes facilitate speed to market. This means a stronger competitive advantage for our clients.
Designing experiences
From auto retail and financial services to restaurants, wellness, and grocery, our Retail team members are your brand champions. They dedicate themselves to your story and customers, and they collaborate with landlords, developers, jurisdictions, and other partners to deliver singular experiences. Scaling from flagship stores and world-wide programs to single store fronts or concessions, our extended team can offer specialized services for your local needs. Read MoreSpecialty retail look book
Our Specialty Retail portfolio represents a wide range of services, from designing concepts and prototypes to applying brand standards across a client’s retail program. We translate the premise of a brand into compelling experiences that engage the customer and convey the brand’s promise. Read MoreExpert Spotlight
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Jay Baptista
Senior Principal, Buildings, Global Retail Leader
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Brian Reno
Principal, Architecture
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Kent Goodwin
Principal, Architecture
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Rebecca Keehner
Senior Associate
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Gary Semling
Senior Associate
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Katie Formoso
Principal
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Dana Rizzo
Senior Associate, Senior Project Manager
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Craig Hale
Principal
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Suzanne Crysdale
Senior Principal
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Gianna Pigford
Principal
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Eduardo Garcia
Project Director
Services
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